Custom Design services start at $15.00
We offer a wide range of items, contact us to discuss options and possibilities. There is a deposit required prior to creation. Some items have the option to request a sample prior to creation of the entire product such as chess sets, domino sets, key chains, and other items.
Yes, we accept returns or exchanges within 30 days of purchase with a receipt and original packaging. However we do not accept returns on custom items unless there is a major defect.
We take great pride in our turnaround times, as soon as you approve your order, we will begin work on it immediately. That being said, embroidery is a delicate process (even with high-tech machinery like ours!) and we want to make sure your design is perfect. The faster the stitching, the more the fabric is pulled, which can cause it to bunch. Intricate embroidery orders may take a bit longer for this reason.
Orders using specialized services, like puff embroidery, may also have a longer turn time because the material is thicker, requiring a slower stitching process.
We will always do our best to get your goods in hand when you need them, even if you’re working with a tight deadline.
We take your beautiful work of art, digitize it, and enter it into our software. From there we choose from two types of stitching: Satin stitching(which stitches back and forth only and is used for smaller areas) or fill stitching(in which the stitching direction can be adjusted to compensate for fabric structure and pulling).
Practically speaking, 7 to 8. That's a little high, though, embroidery works best when it's simple and keep in mind the more colors used the higher the price will be.
Before the embroidery process can begin, our graphic design team needs to convert your file into a format that an embroidery machine can read. This conversion is called embroidery digitization. The embroidery machines need digitized designs to recognize things like stitch type, stitch density, and thread color.
A one-time fee is charged for digitizing each new embroidery design, and the cost depends on the design type and placement.